Privacy Policy

1. Introduction

TrustedCasinosUK2025 ("we", "our", "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

We are a data controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy complies with all applicable UK and EU data protection laws.

By using our website, you consent to the collection and use of your information as described in this policy.

2. What Data We Collect

2.1 Personal Information

We may collect the following personal information:

• Contact Information: Name, email address when you contact us
• Communication Data: Messages sent through contact forms
• Age Verification: Confirmation that you are 18 years or older
• Preferences: Cookie preferences and website settings

2.2 Automatically Collected Data

We automatically collect certain information when you visit our website:

• Technical Data: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, referring websites
• Device Information: Device type, screen resolution, language settings
• Location Data: General location based on IP address (country/region level)

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for detailed information.

3. How We Use Your Data

We use your personal data for the following purposes:

3.1 Website Operation

• To provide and maintain our website services
• To ensure age verification compliance (18+ requirement)
• To personalize your experience and improve our content
• To ensure website security and prevent fraud

3.2 Communication

• To respond to your inquiries and support requests
• To send important updates about our services
• To provide responsible gambling support when requested

3.3 Analytics and Improvement

• To analyze website usage and improve our services
• To understand user preferences and behavior
• To develop new features and content

3.4 Legal Compliance

• To comply with legal obligations and regulations
• To enforce our terms of service
• To protect our rights and prevent misuse

4. Who We Share Data With

We do not sell your personal data. We may share your information in the following circumstances:

4.1 Service Providers

• Web Hosting: To maintain our website infrastructure
• Analytics Providers: To understand website usage (anonymized data)
• Email Services: To respond to your inquiries
• Security Services: To protect against threats and fraud

4.2 Legal Requirements

We may disclose your information if required by law, legal process, or to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect personal safety of users or the public

4.3 Business Transfers

If we undergo a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Data Storage and Security

5.1 Data Security

We implement appropriate technical and organizational measures to protect your data:

• SSL encryption for all data transmission
• Secure server infrastructure with regular security updates
• Access controls and authentication measures
• Regular security audits and monitoring
• Data backup and recovery procedures

5.2 Data Retention

We retain your personal data only as long as necessary:

• Contact Forms: 3 years or until deletion requested
• Analytics Data: 26 months (anonymized)
• Cookie Preferences: Until you change settings or 1 year
• Log Files: 12 months for security purposes

5.3 International Transfers

Your data may be transferred to countries outside the UK/EU. We ensure adequate protection through:

• Adequacy decisions by the UK/EU authorities
• Standard contractual clauses
• Certification schemes and codes of conduct

6. Your GDPR Rights

Under UK GDPR, you have the following rights regarding your personal data:

6.1 Right of Access

You can request a copy of all personal data we hold about you.

6.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data.

6.3 Right to Erasure

You can request deletion of your personal data under certain circumstances.

6.4 Right to Restrict Processing

You can request that we limit how we use your personal data.

6.5 Right to Data Portability

You can request a copy of your data in a structured, machine-readable format.

6.6 Right to Object

You can object to processing based on legitimate interests or for direct marketing.

6.7 Rights Related to Automated Decision Making

You have rights regarding automated decision-making and profiling (though we don't currently use these).

6.8 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information in Section 11. We will respond within one month of receiving your request.

7. Cookies and Tracking

We use cookies to improve your experience on our website. For detailed information about our cookie practices, please see our Cookie Policy.

You can control cookie settings through your browser preferences or our cookie consent banner.

8. Third-Party Services

8.1 External Links

Our website contains links to casino websites and other third-party services. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

8.2 Responsible Gaming Resources

We provide links to responsible gaming organizations (GamCare, BeGambleAware, GAMSTOP). These organizations have their own privacy policies.

8.3 Analytics Services

We may use analytics services to understand website usage. These services may collect and process data according to their own privacy policies.

9. Children's Privacy

Our website is intended for users 18 years and older. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected data from someone under 18, we will delete it immediately.

If you believe we have inadvertently collected information from someone under 18, please contact us immediately.

10. Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will:

• Post the updated policy on our website
• Update the "Last Updated" date
• Notify users of significant changes through our website
• Obtain new consent where required by law

We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Information

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately.

ICO Contact Information:
Website: ico.org.uk
Phone: 0303 123 1113